Terms & Conditions

1. Agreement to Terms

By accessing and using the Trendy Den Creations website (thetrendyden.com), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.

These terms apply to all visitors, users, and customers of our website and services.

2. Use of Website

Permitted Use

You may use our website for:

• Browsing and purchasing products
• Reading blog content and resources
• Contacting us with inquiries
• Creating an account for easier checkout

Prohibited Use

You may not:

• Use the website for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Copy, reproduce, or distribute our content without permission
• Use automated systems to access the website
• Interfere with the proper functioning of the website

3. Product Information

We strive to provide accurate product descriptions, images, and pricing. However:

• Colors may vary slightly due to screen settings
• Prices are subject to change without notice
• We reserve the right to limit quantities
• Product availability is not guaranteed

If a product is listed at an incorrect price due to an error, we reserve the right to cancel the order.

4. Orders and Payment

Order Acceptance

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including:

• Product unavailability
• Pricing errors
• Suspected fraudulent activity
• Failure to meet payment requirements

Payment

We accept the following payment methods:

• Credit and debit cards (Visa, Mastercard, American Express)
• PayPal
• Other methods as displayed at checkout

All prices are in Australian Dollars (AUD) unless otherwise stated.

5. Shipping and Delivery

Please refer to our Shipping & Returns page for detailed information about:

• Shipping costs and delivery times
• Free shipping thresholds
• International shipping
• Tracking information

We are not responsible for delays caused by shipping carriers or customs.

6. Returns and Refunds

We offer a 30-day money-back guarantee on all products. Please see our Shipping & Returns page for:

• Return eligibility requirements
• Return process and instructions
• Refund processing times
• Exchange options

7. Product Warranties

Quality Guarantee

We stand behind the quality of our products:

• Washable pet pads guaranteed for 100+ washes
• Portable blankets built to last for years
• Defective products will be replaced or refunded

Limitations

Our warranty does not cover:

• Normal wear and tear
• Damage from misuse or improper care
• Damage from pets (chewing, scratching)
• Products not used according to care instructions

8. Intellectual Property

All content on this website is owned by Trendy Den Creations, including:

• Product designs and descriptions
• Images and photographs
• Blog articles and guides
• Logos and branding
• Website design and code

You may not use, reproduce, or distribute our content without written permission.

9. User Accounts

If you create an account on our website:

• You are responsible for maintaining account security
• You must provide accurate information
• You are responsible for all activity under your account
• We may suspend or terminate accounts that violate these terms

10. Limitation of Liability

To the maximum extent permitted by Australian law:

• We are not liable for indirect, incidental, or consequential damages
• Our total liability is limited to the amount you paid for the product
• We are not responsible for third-party websites or services

Nothing in these terms excludes or limits liability that cannot be excluded under Australian Consumer Law.

11. Australian Consumer Law

Our products come with guarantees that cannot be excluded under Australian Consumer Law. You are entitled to:

• A replacement or refund for a major failure
• Compensation for other reasonably foreseeable loss or damage
• A repair or replacement if goods fail to be of acceptable quality

12. Privacy

Your use of our website is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your personal information.

13. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes constitutes acceptance of the new terms.

14. Governing Law

These terms are governed by the laws of Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Australia.

15. Contact Information

If you have questions about these Terms and Conditions, please contact us:

• Email: support@thetrendyden.com
• Phone: [Your Phone Number]
• Mail: Trendy Den Creations, [Your Address], Australia